Anyone who has spent time working in a Customer Success organization can attest to the fact that Customer Success can be defined in many ways, resulting in different responsibilities and metrics. The role may or may not include things such as: onboarding, training, customer relationship development, account strategy and mapping, business reviews, cadence calls and […]
Anyone who has spent time working in a Customer Success organization can attest to the fact that Customer Success can be defined in many ways, resulting in different responsibilities and metrics. The role may or may not include things such as: onboarding, training, customer relationship development, account strategy and mapping, business reviews, cadence calls and […]
